Finding the right tree care service can be a hard task because there are so many of them! Not all of them are professionals however, some are simply a guy with a truck and a chainsaw, so it pays to be wily and know how to spot the professionals from the amateurs.
If your tree work isn’t performed by professionals, it can lead to serious injuries, property damage and damage to your trees that can’t be easily fixed. Professionals need a high degree of technical experience and a good dose of qualifications and training to be really good at their work. So here are four tips to making sure that the tree care service you select is the best one for the job.
1. What are their qualifications?
Anyone who works for a tree service must have a certificate for safely using a chainsaw and for pruning trees near powerlines. Other qualifications that might be necessary for your job are certificates for safely working with woodchippers and for working at heights. They should also comply with the Australian Standards for Pruning Trees – AS4373, so you can ask them about this as well. If they are an arborist, then they will have qualifications either from a TAFE or university to support this claim.
2. Are they insured?
Anyone who does any work on your property must be insured, but homeowners rarely consider this before hiring trades people. For example, if you hire someone to fix your roof and they fall off and break a leg, they can legally sue you for worker’s compensation! If they fall on your next door neighbours car, then your neighbour can sue you, because the person damaged their car while they were working on your property. This is why you need to check that the tree care service has both public liability and worker’s compensation and ask to see these insurances yourself.
3. Do they provide written quotes?
If they don’t provide a written and detailed quote, then they aren’t professional. It’s the amateurs that won’t give you a written quote, and they often want cash in hand as well. This is a good way to eliminate non-professionals early in your search. When you receive your written quote there are a number of things to check:
- Do they clearly detail the work that needs to be done?
- Do they state whether they will remove the debris or leave it on-site?
- Do they state who will obtain Heritage Council approval (if needed)?
- Do they outline steps to protect you and your property?
- Is the quote as expected and does it include GST?
4. Have they been recommended to you?
Whilst you can easily perform a Google search for a local tree care service, it’s always good if one of your friends, neighbours or relatives has recommended a company to you. Knowing that they do a good job and that your contact was happy with their services, really helps you to make your final decision. Obviously, if you don’t have any recommendations, always go through the above three points, as these will help you to find a professional company in your area.
If you are looking for a professional tree care service with a solid reputation, call us on 04 2095 4062 or ask us for a free quote.